top of page

GROUPE MACH INC. AND ITS SUBSIDIARIES

MACH Group and its subsidiaries are committed to the protection and security of your personal information. With your consent, MACH, its subsidiaries, and its shopping centers collect and store some of your personal information. We use it for specific and legitimate purposes and for a specific period. We have implemented measures to protect it. You have the right to access and correct the personal information we hold and to withdraw your consent to its use at any time.

Visits to our websites

MACH websites use Google Analytics services for analytical purposes to improve their content, campaigns, and the navigability of their websites.

When you visit our site, Google Analytics collects certain specific information such as your IP address and certain information that we only have access to in an anonymized form and combined with data from other users, such as your browser or device.

We invite you to consult Google's privacy policy for more details.

Contact via our websites

If you write to us at the general address of the site or via a form on the site, we collect your e-mail address and the information you choose to include in your message.

 

We use this information to assess the purpose of your request, direct it to the right person and contact you. We keep your message for as long as it takes to process it properly and offer you complementary services, up to a maximum of 2 years.

Use of cookies

Cookies are files saved on your device from a website that allow your browser to interact with the site.

MACH uses a cookie management tool to collect your consent to share and allow the use of certain cookies to enhance your experience on our websites.

Necessary Cookies: Necessary cookies ensure the basic functions of the website. Without them, our site cannot operate as intended.

These cookies do not store any personally identifiable data. If you do not consent to the collection of necessary cookies, please do not browse MACH’s websites. For all other cookies, you may choose whether or not to consent to their use.

You can also change your preferences at any time by clicking the “Manage my cookies” link in the website footer.

Functional Cookies: Functional cookies enable certain features such as sharing website content on social media platforms, collecting feedback, and other third-party functionalities.

Analytics Cookies: Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic sources, etc.

Performance Cookies: Performance cookies are used to understand and analyze key performance indicators of the website to help provide a better user experience for visitors.

Advertising Cookies: Advertising cookies are used to deliver personalized ads to visitors based on previously visited pages and to analyze the effectiveness of advertising campaigns.

Our cookie management tool stores allowed cookies for the duration set according to your preferences.

Customer base

Contact and billing information

We collect the information necessary for the sound financial management of our organization, such as the names and contact details of your internal points of contact and your payment information. We retain this information for the duration of our collaboration and for a reasonable period thereafter, to ensure optimal and personalized service should you choose to use our services again in the future.

We retain payment information for up to 7 years, in compliance with applicable legal and tax requirements.

Candidates

If you apply to MACH, one of its subsidiaries, or one of its shopping centers, we use the personal information contained in your résumé and application documents (name, email, phone number, educational and professional background, etc.) to identify you, assess whether your profile matches the position requirements, and exchange invitations, information, and documents related to the recruitment process.

Only employees of MACH and its subsidiaries who are directly involved in your recruitment process will have access to the personal information contained in your résumé.

We will retain your personal information for a period of two years following its submission. During that time, we may use it to contact you if a position similar to the one you applied for becomes available.

Social media subscriptions

We have access to who subscribes to MACH and its subsidiaries' social media (names, profiles, etc.), and we can see how users interact with our publications (comments, shares, views, etc.).

If you visit our websites from one of our publications on social networks, we use certain tracers to judge the impact of our publications and measure the effectiveness of our campaigns.

See “Visits to our websites” above.

 

To find out more about our social media privacy policies, we invite you to consult the privacy policies of each of these social media.

How we protect your personal information

Your personal information is stored in Canada, or in the United States when it is used by service providers located in the United States (e.g. Google Analytics).

We take the following steps to keep your personal information secure:

 

We have all new team members sign information confidentiality clauses.

 

All new hires undergo a criminal background check.

 

All staff must receive mandatory cybersecurity training.

 

Our teleworking policy contains additional provisions on security and confidentiality standards for information used in the course of work.

 

We choose reputable service providers and sign confidentiality agreements with them.

 

Our electronic devices are protected by passwords and our Internet network by a firewall.

 

Our accounts are secured using multi-factor authentication.

 

People working at MACH and its subsidiaries have access to your information only for one of the purposes described in this policy. We will never sell your information to any outside person or organization.

Contact about your personal information

  • Any individual may, upon request to vie-privee@groupemach.com:

  • Access and, if applicable, review the personal information held or not held about them

  • Withdraw their consent to the use of their personal information

  • Correct outdated or inaccurate personal information

The request must clearly indicate that it is a request for access to personal information and must provide sufficient details to identify the individual and the information being sought.

To prevent fraudulent requests, MACH may take all reasonable steps to verify the identity of the individual and reserves the right to refuse to disclose the requested information if the individual does not fully cooperate in the identity verification process or if doubt remains as to their identity. We also reserve the right to deny any request that is clearly malicious, excessive, abusive, or unfounded.

Personal information, or confirmation of the absence of such information, will be provided by encrypted email within a reasonable timeframe, not exceeding 60 business days.

Individuals must use our cookie management tool to disable non-essential cookies when browsing our website. See the section “Use of Cookies” for more information.

The person responsible for the protection of personal information at MACH is David Lazzari, whom you may contact for the purposes outlined in this policy at vie-privee@groupemach.com.

Contact about your personal information

PERSONAL INFORMATION MANAGEMENT AND PROTECTION POLICY

Quartier des lumières shops
Quartier des lumières shopping area
bottom of page